“There’s a whole lot of talking he’s not doing”
“There’s a whole lot of talking he’s not doing.” This line comes from The Kitchen House, by Kathleen Grissom. A character named Belle is quizzing another character, named Will, about a third character, Lavinia, whom Will has recently visited. Belle is asking what happened during his visit, and she correctly discerns that his responses express only a fraction of the whole truth.
Although there is ongoing debate about exactly how much influence each single component of communication has, it is universally accepted that non-verbal communication is more potent than the words we use. Landmark studies conducted by Albert Mehrabian in 1967 concluded that only 7% of our communication is related to the words we use. Mehrabian asserted the vast majority of what an interlocuteur “hears” is based on intonation and facial cues.
There are many criticisms of the exact percentages, and what exactly Mehrabian measured. However, even the most skeptic critic would acknowledge that nonverbal cues are more important than the words in a message. This particularly complicates communication in the digital world, where much of our communication is through text modes. How exactly should I interpret the “tone” of an email? But I digress.
Educators are typically in face-to-face communication with their students. So what, exactly, are we communicating to our students with our nonverbal cues? What are our facial expressions communicating? What does our body stance say? When the words are positive in nature, is our tone supporting that message?
Just as importantly, are we truly “listening” to our students? When Ashlee says “I don’t care,” what is her body language saying? When Jayden is unable to make eye contact, what is really going on? Are we taking the time to truly understand our students?
In a high quality project, students make their work public by sharing it not only with the teacher but also with each other, experts, and other people beyond the classroom. This occurs both during a project, as part of the product development and formative assessment process and at its conclusion, when the product is shared and discussed with an audience. ~ from A framework for high quality Project Based Learning.
And, what are we doing to help our students build their communication skills? Long identified as one of the 21st Century skills, and also identified by Tony Wagner as one of the 7 Survival Skills, it is imperative we help our students develop their ability to communicate clearly and effectively.
The high quality Project Based Learning framework (#HQPBL) recognizes this necessity, so communication is woven into projects. As students develop their projects, they are called on to communicate with each other, with subject-matter experts, a public audience, and with themselves through reflection. Another reason #PBL rocks!